Practices for Successful Onshore & Offshore Team Integration

 Integrating your offshore team with your local operations can be key to offshore team in the Philippines.

Companies that put in the effort to bring team members together are more productive and have higher team satisfaction.

Conciliating your teams is important to prevent the false belief that they compete against one another. However, offshore teams may be utilized to complement and enhance the company's operations, address capacity issues or to expand its expertise.

But, the cultural divide might still be a problem in a seamless integration of both onshore and offshore teams.

There is a possibility for businesses to choose to take proactive steps towards addressing these issues. Here are some things that businesses can do to ensure a smooth onboarding process.

 

Clarify the scope to avoid conflicts. Discuss the company's vision as well as the business goals and the ways that both teams can contribute. This means that both teams are aware of their role within the company.

Establish clear expectations for each position and communicate consistently with both the offshore and onshore teams to avoid any misunderstandings.

Make a connection that is real

Be aware of your staff members from offshore. This may seem obvious but it can make a difference.

It is possible to look over the values you share and apply them to to resolve any differences or subtleties.

Set performance metrics to monitor the progress made by the offshore team. Reward top performers just like you do for your onshore staff.

When you need help in enhancing the performance of your offshore team, reaching out to the Customer Service Manager can be a huge boost.

Create an environment that is inclusive

Invite your team from overseas to corporate meetings. Request their suggestions in areas they can.

Celebrate as one, whether you're celebrating birthdays, individual performances or awards. Team members who deserve it deserve to be recognized and recognized.

Never be afraid to request clarification two times

Start with asking your team members to clarify details and ask them if they have clarified the task in the first few days.

Your team and you will be thankful for your extra effort.

Encourage collaboration

Create opportunities where your onshore and offshore teams can work together and get to know the other. They could work together on a project or participate in a series of training.

In the beginning, you may designate an individual in your offshore team who can help guide your offshore team as they learn the tools and systems of your company.

Communicate regularly and engage with your audience.

Organise weekly and monthly engagement activities which your team members from offshore can take part in or facilitate at their workplaces.

Check in as regularly as you can even If your offshore team is able to already work independently to ensure everything is running smoothly.