3 Top Reasons Why Outsourcing To The Philippines Is A Must

 A quick search on the internet directs you to plenty of posts and resources talking about the advantages of outsourcing to the Philippines. Each of them has its advantages, particularly since it is well-established that the country is among the top outsourcing nations in the world. The Philippines is the "BPO capital" because of its large number of BPO companies and the rapid growth of the industry.

The process of listing the benefits of outsourcing to Philippines is easy. The benefits are easy to understand however, it's a path that is often less traveled. It is important to clarify why the Philippine workforce is more appealing than its counterparts. This explanation gives business owners an idea of the benefits it is to partner up with Philippine-based businesses that offer outsourcing and offshoring services.

These are the benefits of outsourcing to the Philippines that can convince entrepreneurs.

Completely proficient in English Language

Outsourcing and offshoring nations provide services to clients all over the globe. This is why it's essential to know the language of the business community. The Philippines is home to at least 175 local dialects. The majority of these native languages fall under or in the Tagalog language.

It shouldn't be a surprise that Tagalog in the Philippines is one of its two official languages. The rich history and traditions of Tagalog are enough to make it an ideal option. But what really takes the eye of many is the realization that English is the language that it shares with English.

English became an official language in the Philippines because of early American influence in education. The Americans are keen to expand the language across the country, despite the tensions that surrounded the American colonization from 1898 to 1946. This strategy enabled Philippine academic institutions to embrace English at a higher level than their own native language. American teachers were brought in to help the Philippines become an English-speaking nation by implementing the free education program.

In 1946, the United States recognized the valiant Philippines as a sovereign nation. The long-standing relationship between the two nations remains in place to this day. English is an integral element of Philippine culture due to the affinity of Filipinos with Western culture.

The Philippines is known as an outsourcing hub for businesses, but it's also a popular tourist destination and a popular travel destination. Whether part of the outsourcing industry or not, the locals usually interact with people from different nations and cultures.

Due to the high level of English proficiency, communication in business and in society is never a problem. The Philippines is the highest-skilled Asian country that is English-speaking and has 98.2 percent of the population speaking English. The country's English proficiency ranks second in Asia, scoring high marks in Education First's 2020 English Proficiency Index.

All other lists that discuss the benefits of outsourcing to the Philippines stop at this point. The list was missing one crucial aspect that could prove to important for entrepreneurs. Among the many outsourcing nations with a high level of proficiency in the English language The Philippine workforce has an distinct advantage in accent.

The ESL (English for Second Language) program helps Filipinos Americanize their dialects. There may be a hint of Spanish in the pronunciation due to another colonization period. The combination of these three cultures creates a pleasant accent that is understood by tourists and locals.

The proficiency of the Filipinos led to the Philippines earning another moniker: "The Call Center Capital of the World." The ability to master both languages and accents is what makes Philippine workers more attractive to English-speaking companies than other outsourcing nations. When foreign business owners choose to outsource services in the Philippines, communication issues are not a problem.

 

Before you can become a world-class outsourcing leader, you have to be able to achieve a lot of success. For many years it was the Philippines established itself as a cost-efficient space and recruitment pool for foreign companies to grow. But, many people still have misconceptions about the skills of Philippine workers.

While the Call Center Capital of the World comes with great benefits, the monicker is difficult to overcome the limitations that foreigners expect. In the end other skills that are in high demand and functions in business are little or no attention that is demanded by customer service agents and representatives of call centers in the Philippines.

The Philippine government was able to acknowledge the rapid growth of the BPO industry and offered its complete support. The government created laws that encourage foreign companies to establish businesses in the Philippines and also offered BPOs with programs. These programs help to sustain the outsourcing infrastructure of the country and to improve education to ensure that more people can be part of the BPO workforce. The number of business functions that were contracted out to foreign firms grew exponentially, even though call centre services retained the top position.

Contrary to popular belief offshoring and outsourcing do more than help companies lower costs. This is why many Filipinos are sought-after. Outsourcing to Philippines allows businesses to hire the top talent and keep the top employees.

Since physical barriers aren't as important in a company's operations, outsourcing is becoming an increasingly popular option for companies in today's digital age. In 2020, 19% more jobs were outsourced to the Philippines to work in the IT industry. This figure shows the potential that Filipino workers could provide. The education system and the support of the national government will continue to grow for as long as BPO remains the main economic backbone of the Philippines.

Unequalled Work Ethics

It's difficult to develop measures to determine the criteria for determining an individual's work ethic and even an entire country's population. Despite many attempts to understand the multiple dimensions of each circumstance, it's a challenging science. The truth is that there is no way to definitively measure the quality of work.

Employees can have a bad day and still produce high-quality outcomes. But, an insight of the Philippine culture can help foreign business owners comprehend why the locals earned a reputation of having high work ethics.

Foreign companies need to know outsourcing companies must adapt to the different time zones. Flexible work hours are essential for Filipino workers. This includes night shifts.

BPO employees must work on Philippine holiday periods. They may also have to work for foreign companies that do not recognize these days as non-working hours. Find the top countries outsourcing the most to the Philippines:

Outsourced Philippine employees can adjust to their individual lifestyles, despite time differentials. BPO employees are generally healthy and young. Outsourcing is seen by most people as a way to assist them shape their careers and achieve long-term success.

Experience is a valuable advantage for Filipinos, especially those who are in their 20s. It is a great opportunity for them to demonstrate their ability to adapt and develop through working for multinational and international businesses. BPO lets them be highly valued and skilled leaders. Filipino workers are known for their excellent moral standards of work. Time zone differences are a minor problem.

Download our educational brochure on Philippine cultureto learn more about the ethical work ethic.

There are high standards of work ethics in all industries and not just in the BPO. You may have heard about Overseas Filipino Workers. Philippine workers move into the Philippines for work to better themselves and provide for their families.

If there's one thing that Filipinos prefer more than work, it's ensuring that their family members are secure and flourishing. The thought of traveling abroad to seek a well-paid job can be a daunting prospect. While it's difficult to imagine, the reality is that you'll have to give most of your earnings back to your family.

Ten million Filipinos have to endure the hardships of separation, depression, and unfamiliarity to provide meals for their respective families. These are just a few examples of the extraordinary work ethic that Filipino workers display which is something that tons of metrics and research reports will be unable to demonstrate.

Conclusion

If cutting costs is your primary reason for outsourcing and offshoring solutions, the Philippines should be among your top choices. A remote Philippine team is an ongoing partnership that is a high-value asset for your company and an organisation that embraces and conquers all obstacles.

Recruiting these kinds of Philippine workers will require you to locate offshore partners that know their worth, and that's which is where iSupport Worldwide excels. You can book a call with us for your outsourcing needs, ensuring that every candidate has those outstanding qualities.