3 Top Compelling Benefits and Advantages of Outsourcing to the Philippines

 A quick search on the internet directs you to plenty of posts and resources talking about the advantages of outsourcing to the Philippines. Each has its advantages, especially because the Philippines is a top outsourcing country worldwide. The Philippines has been awarded the designation of "BPO Capital of the World" due to its large number of BPO companies and the rapid growth rate.

Listing down the advantages of outsourcing to the Philippines is an everyday process. These benefits are not difficult to understand, but it's a journey that is often less traveled. It is crucial to clarify why and how the Philippine workforce is more enticing than other nations. This information will give business owners an idea of the benefits it can be to collaborate with companies based in the Philippines that provide outsourcing and offshoring solutions.

These are just some of the many advantages entrepreneurs can expect from Philippine outsourcing services.

Complete Mastery over the English Language

Outsourcing and offshoring nations cater to clients worldwide, making it necessary to establish mastery of the world-wide recognized language of the business world. The Philippines is the home of at least 175 local dialects. Most of these indigenous languages fall under or within the Tagalog language.

It shouldn't be surprise that Tagalog is the Philippines one of the two official languages. Its rich history is sufficient to merit its place. But, the thing that catches people off-guard is discovering English is its partner.

English became an official language in the Philippines due to the early American influence in education. In the midst of the conflict surrounding American colonization from 1898 to 1946, Americans aim to spread the language across the nation. This strategy allowed academic institutions in the Philippines to accept English in addition to their native language. American instructors made up the free education system that allowed the Philippines to become an English-speaking country.

In 1946, the United States recognized the valiant Philippines as an independent nation. The two countries have a strong relationship that has endured for several years. English was also kept as element of Philippine culture by the Filipinos' enthusiasm for Western culture.

The Philippines is known as an outsourcing center for businesses, but it's also a popular destination for tourism and travel. People in the Philippines often interact with other cultures and countries, regardless whether they're involved in the outsourcing industry.

Due to their proficiency due to their proficiency English, communication has been easy to use for personal and business purposes. The Philippines is the highest-skilled Asian country that is English-speaking, with 98.2 percent of the population speaking English. The country's English proficiency ranks second in Asia, scoring high marks in Education First's 2020 English Proficiency Index.

This is the end of all other lists that talk about the benefits outsourcing to the Philippines. The list was missing one crucial aspect that could prove to be crucial for business owners. The Philippine workforce is one of the few that speaks English fluently.

The ESL (English for Second Language) program assists Filipinos Americanize their dialects. The accent might hint at Spanish because of another time of colonization. The mixture of three cultures results in an appealing accent that is understood by both natives and foreigners.

This high proficiency has earned the Philippines the title of "The Call Center Capital of the World". Being fluent in English and native people with a distinctive accent makes Filipino workers more attractive than those from other countries that outsource. Communication issues are occurring only a small percentage of the time for foreign business owners who seek outsourcing solutions in the Philippines.

 

Before you can become a global outsourcing leader, you need to have a lot success. The Philippines has been long recognized as a source for multinational companies and as an efficient location. However, there remains a misconception about the abilities of Philippine workers beyond call center capabilities.

While the Call Center Capital of the World comes with great benefits, the monicker makes it hard to overcome the limitations that foreigners expect. In the end other skills that are in high demand and functions in business are little or no spotlight demanded by customer representatives and call center agents in the Philippines.

Fortunately, the Philippine national government was aware of the rapid growth of the BPO industry and showed its full support. BPOs were given initiatives by the government, in addition to enacting laws that encourage more foreign business to establish their operations here. These initiatives help maintain the outsourcing infrastructure of the country and also to enhance education to ensure that more people can join the BPO workforce. The number of tasks that were outsourced to foreign companies increased exponentially, while call centre services remained at the top spot.

Contrary to what many believe, outsourcing and offshoring do more than help companies cut costs. They also permit companies to employ Filipinos. Outsourcing to Philippines allows companies to invest in top talent and the best staff.

Because physical barriers are less important in a company's operations, outsourcing has become an increasingly popular option for companies in today's digital age. In the year 2020, 19% of the jobs in the IT industry were outsourced to the Philippines. This number illustrates the potential that Filipino workers could provide. The system of education and the support of the national government will continue to improve for as long as BPO remains the main economic backbone of the Philippines.

Unparalleled Work Ethics

It is challenging to create metrics to establish the criteria for determining the work ethic of an individual, much more than the entire population of a country. It's a hazy science, despite numerous attempts to understand the many components present in every situation. There is no way to quantify work ethic.

Although employees might be ill, they can still deliver top-quality results. However, a preview of the Philippine culture could aid foreign business owners to understand why locals established an image of having good moral standards of work.

Foreign businesses need to be aware outsourcing firms must adjust to local time zones. This means workers in the Philippines will need to be flexible in their work hours, sometimes even working night shifts.

BPO workers are required to be employed on Philippine holiday. This is because foreign companies may not view these days as not working days. These are the five nations outsourcing the Philippines most.

Despite the challenges with time differentials, outsourced Philippine employees are still willing to adjust their respective lifestyles. Many of those who work in BPO companies are young and energetic. Outsourcing is seen by the majority of the population as a way to assist people develop their careers and achieve long-term success.

Particularly in the 20s, Filipino workers appreciate the experience they have gained. Their ability to adapt and showcase their talent is attractive when they work for multinationals or foreign businesses. BPO lets them be more valued and experienced leaders. What is the standard for Philippine workers is high work ethics.

Download our brochure for education on Philippine culture.to find out more about the ethical work ethic.

The BPO industry is not the only one where high ethics in work are required. You may have heard tales about Overseas Filipino Workers (OFW). Philippine workers move to the Philippines to work in order to better themselves and support their families.

Filipinos are more concerned about their family's security and well-being more than they are concerned about their work. Finding a job abroad which pays well is a challenge in and of itself. It is difficult to send the majority of your earnings to your family members, but it can be done.

Ten million Filipinos have to endure the hardships of separation, depression, and unfamiliarity to provide meals for their respective families. These situations are a visual representation for the work ethic of Filipino workers. It is something no amount of research papers or statistics will be able to prove.

Conclusion

If cutting costs is your primary reason for outsourcing and offshoring solutions, the Philippines should be among your top choices. A remote Philippine team is a long-term partnership with a high-value asset for your company and an organization that welcomes and overcomes any obstacles.

Recruiting Filipino workers will require you to find overseas partners who are able to appreciate their worth. iSupport Worldwide is a excellent partner. You can book a call with us for your outsourcing needs, ensuring that every candidate has those outstanding qualities.


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